Firmware-Version 6.3 (30.05.2023)
Today we are releasing Firmware Release 6.3 for our NG9xx charging platform for Alfen Charging Equipment. Our comprehensive assortment of electric charging stations are available in a wide range of charging capacities and functionalities, and we continue to add more capabilities to meet your needs.
In the download section, you will find the update file, release notes, configuration keys, error code list as well as an updated Service Installer.
Firmware version 6.3 requires an updated version of the Service Installer: version 3.6.8 which is available for downloading. The new firmware version comes with improvements and new functionalities outlined in the attached release notes.
Note: The firmware will be installed on Alfen charging stations produced starting 31 May 2023 onwards.
Backoffice Configuration keys 6.3.0
Firmware-Version 6.2 (27.03.2023)
Today we are releasing Firmware Release 6.2 for our NG9xx charging platform for Alfen Charging Equipment. Our comprehensive assortment of electric charging stations are available in a wide range of charging capacities and functionalities, and we continue to add more capabilities to meet your needs.
In the download section, you will find the update file, release notes, configuration keys, error code list as well as an updated Service Installer.
Firmware version 6.2 requires an updated version of the Service Installer: version 3.6.6.163 which is available for downloading. The new firmware version comes with improvements and new functionalities outlined in the attached release notes.
Note: The firmware will be installed on Alfen charging stations produced starting 28 March 2023 onwards.
Backoffice Configuration keys 6.2.0
Firmware-Version 6.1 (01.03.2023)
Today we are releasing Firmware Release 6.1 for our NG9xx charging platform for Alfen Charging Equipment. Our comprehensive assortment of electric charging stations are available in a wide range of charging capacities and functionalities, and we continue to add more capabilities to meet your needs.
In the download section, you will find the update file, release notes, configuration keys, error code list as well as an updated Service Installer.
Firmware version 6.1 requires an updated version of the Service Installer: version 3.6.6.163 which is available for downloading. The new firmware version comes with improvements and new functionalities outlined in the attached release notes.
Note: The firmware will be installed on Alfen charging stations produced starting 02 March 2023 onwards.
Backoffice Configuration keys 6.1.0
Firmware-Version 6.0 (24.02.2023)
Today we are releasing Firmware Release 6.0 for our NG9xx charging platform for Alfen Charging Equipment. Our comprehensive assortment of electric charging stations are available in a wide range of charging capacities and functionalities, and we continue to add more capabilities to meet your needs.
In the download section, you will find the update file, release notes, configuration keys, error code list as well an updated Service Installer.
Firmware version 6.0 requires an updated version of the Service Installer: version 3.6.5.162 which is available for downloading. The new firmware version comes with improvements and new functionalities outlined in the attached release notes.
Note: The firmware will be installed on Alfen charging stations produced starting 15 February 2023 onwards.
Backoffice Configuration keys 6.0.0
Firmware-Version 5.8.1 (26.08.2022)
We would like to announce firmware release 5.8.1 for our NG9xx charging platform.
Version 5.8.1 is a hotfix release.
It is recommended to update your charging station to this latest version 5.8.1
Attached you will find the firmware release notes. The zipped folder contains an A version .fwi and a B version .fwi. Make sure you use the A version for station on firmware on or below 4.13 and the B version for 4.14 and higher.
More information is available on our knowledge base!
It is required to use the latest version of the service installer and MyEve app. It is available on www.alfen.com/downloads and navigate to section ‘EV Charge Points’.
No changes have been made to the error code list, therefore this release includes the 4.12 version of the error code list.
Firmware-Version 5.8 (04.08.2022)
We would like to announce firmware release 5.8 for our NG9xx charging platform.
*Note*
The previous external release was 5.6. Release 5.7 was not released to customers.
Attached to this mail you will find the release notes, backoffice configuration key list, error code list and the firmware upgrade file of the version 5.8 to update your charging stations.
The implementation of this major release can impact operational processes and requires management of passwords. Please carefully read the release notes for a more detailed description.
More information is available on our knowledge base!
It is required to use the latest version of the service installer and MyEve app. This firmware release is accompanied by a new release of our Service Installer Application. Upgrade to the latest version if it has not been installed yet. It is available on www.alfen.com/downloads and navigate to section ‘EV Charge Points’.
No changes have been made to the error code list, therefore this release includes the 4.12 version of the error code list.
Firmware-Version 5.6 (24.05.2022)
We would like to announce firmware release 5.6 for our NG9xx charging platform.
Attached to this mail you will find the release notes, backoffice configuration key list, error code list and the firmware upgrade file of the version 5.6 to update your charging stations.
The implementation of this major release can impact operational processes and requires management of passwords. Please carefully read the release notes for a more detailed description.
More information is available on our knowledge base!
It is required to use the latest version of the service installer and MyEve app. This firmware release is accompanied by a new release of our Service Installer Application. Upgrade to the latest version if it has not been installed yet. It is available on www.alfen.com/downloads and navigate to section ‘EV Charge Points’.
No changes have been made to the error code list, therefore this release includes the 4.12 version of the error code list.
Firmware-Version 5.5.1 (29.04.2022)
We would like to announce firmware release 5.5.1 for our NG9xx charging platform.
Version 5.5.1 is a hotfix release required to support a hardware change in our dual socket stations
It is recommended to update your charging station to this latest version 5.5.1.
Attached you will find the firmware release notes, backoffice configuration key list, error code list and the firmware upgrade file of the version 5.5.1 to update your charging stations.
In addition you will find the Hardware Release Document describing the changes.
Following the hardware change and corresponding firmware update it is not possible to downgrade charging stations produced with 5.5.1 to a version before 5.5.1.
Firmware-Version 5.5 (12.04.2022)
We would like to announce firmware release 5.5 for our NG9xx charging platform.
Attached to this mail you will find the release notes, backoffice configuration key list, error code list and the firmware upgrade file applicable for the version 5.5 to update your charging stations.
No changes have been made to the error codes and the Backoffice configuration keys.
The implementation of this release can impact operational processes and requires management of passwords, more information about passwords is available on our knowledge base!
The firmware 5.5 will be installed on charging stations produced 13th April 2022 onwards.
Firmware-Version 5.4.3 (18.02.2022)
We would like to announce firmware release 5.4.3 for our NG9xx charging platform.
Version 5.4.3 is a hotfix release to mitigate an issue in charging stations produced from September 2021 onwards:
• the modem may become defective resulting in loss of communication and, in turn, loss off functionality.
It is therefore strongly recommended to update your charging station to this latest version 5.4.3
Attached to this mail you will find the release notes, backoffice configuration key list, error code list and the firmware upgrade file of the version 5.4.3 to update your charging stations.
The implementation of this major release can impact operational processes and requires management of passwords. Please carefully read the release notes for a more detailed description.
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