Information von Alfen:
We would like to announce firmware release 5.5.1 for our NG9xx charging platform.
Version 5.5.1 is a hotfix release required to support a hardware change in our dual socket stations
It is recommended to update your charging station to this latest version 5.5.1.
Attached you will find the firmware release notes, backoffice configuration key list, error code list and the firmware upgrade file of the version 5.5.1 to update your charging stations.In addition you will find the Hardware Release Document describing the changes.
Following the hardware change and corresponding firmware update it is not possible to downgrade charging stations produced with 5.5.1 to a version before 5.5.1.
More information is available on our knowledge base!
It is required to use the latest version of the service installer and MyEve app. It is available on www.alfen.com/downloads and navigate to section ‘EV Charge Points’.
No changes have been made to the error code list, therefore this release includes the 4.12 version of the error code list (attached to this email).
Comments or remarks can be reported via a ticket at support.alfen.com. Please specify the firmware version and build number in your description.
The firmware will be installed on charging stations produced 25 April 2022 onwards.
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